Arundel Cres, Body3.0, Stirling, East London

Online bookings available for Monday's, Wednesday's and Friday's only

09.00 - 17.00


Terms and Conditions

Website Terms and Conditions of Use Relating to

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of Jessica Bauer t/a Balancing Life Massage Therapy (“Provider”) website located at the domain name (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

Balancing Life Massage Therapy Policies

  1. Appointments may be booked up to 2 hours prior to required time (subject to time slots being available)
  2. Gift Vouchers can be used at any time for treatments at Balancing Life Massage Therapy. All bookings can be made on our ‘Book Now” page
  3. Booking in advance is required
  4. Right of admission is reserved. Please note clients must be older than 18 years, however if under 18 the client may be accompanied by an adult if prior arrangements have been made with Balancing Life Massage Therapy
  5. All fees will be forfeited for no-shows, and cancellations made less than 24 hours before the arranged session date and time. Packages: The client will need to pay for an additional session (if a session has been cancelled by the client as stated above) if the client wishes to complete all sessions as agreed.
  6. Kindly arrive 10 minutes early for first- time appointments to fill out the required documentation, 5 minutes for appointments thereafter to allow for changing.
  7. We kindly request punctuality.  Late Arrival will result in a reduction in treatment time whilst the full treatment fee will apply. It is important that our agreed appointment time and duration is adhered to. We appreciate that sometimes, things happen, and you may arrive a little later or need to leave a bit earlier than planned. This is fine, but we cannot make up the missed time by overrunning or adding time to subsequent appointments
  8. Ensure cellular/mobile phones are switched off during treatments
  9. All prices are subject to change without prior notice. Gift Vouchers are valid for treatments at the current price. The holder of the voucher will be liable to pay any shortfall on the new price of the treatment on the day of presentation
  10.  Jessica Bauer t/a Balancing Life Massage Therapy will not be held responsible for any theft, damage, loss or misfortune that may occur.
  11.  Please ensure that you have read and understood Contra-indications pertaining to each Massage Treatment – no refund will be given once any treatment has begun
  12.  Under no circumstances will sexual comments or advances, or aggressive comments, or gestures be tolerated. Anything of this nature will result in termination of the appointment, with full payment expected.
  13.  The user acknowledge that the treatment is not a substitute for medical intervention or treatment, and that no results are 100{5bb281973d312bec4aa40046205fd2a6eeb9d406e6e3cd09971527ac6158c6ff} guaranteed.
  14.  Any purchase indicates the users agreement to the terms and conditions.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

E-Commerce & Privacy

The Website sells gift vouchers online.  The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties.  Credit card details are not kept by the Provider under any circumstances.  Please also view our Privacy Policy for further information

The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device

Online Payment – Paygate

All online credit card payments are processed by Paygate.  Card Holders may go to to view the security policy

Refund and Return Policy

Once a Gift Voucher has been purchased, no refund will be issued

Please also refer to Balancing Life Massage Therapy Policies as listed above

Cancellations: All fees will be forfeited for no-shows, and cancellations made less than 24 hours before the arranged session date and time. The client will need to pay for an additional session (if a session has been cancelled by the client as stated above) if the client wishes to complete all sessions as agreed.

Updating of these Terms and Conditions

Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights

Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematography Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

Privacy:  casual surfing

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.

Choice of Law

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.